Orders are processed Monday through Friday, excluding holidays. Holidays and peak sales periods may affect your shipping time frame. Orders are typically processed within 2 business days; once an order has been processed, it cannot be changed or canceled. We can be reached at: SENSEationalSpaces@gmail.com All of our equipment page items are made specially for you and are therefore NOT RETURNABLE.

Our PDF Shop orders are NONREFUNDABLE and NONRETURNABLE due to the nature of their instant download status.

In the rare occasion that an item arrives damaged or that you received the wrong item, please take photos within 24 hours of delivery and email them to SENSEationalSpaces@gmail.com and we will be happy to assist you!